from outside our organization.Can't join a Skype for Business Online meeting from multiple computers: (is usually caused by) Lync federation issue or external network issue.īe aware that each column and each row are mutually exclusive. Read the table as in the following example: However, some categories may be outside the technical support boundaries of a Skype for Business Online support engineer. This table is provided to help scope the problem to a certain category. When you have the answers to these questions, see the following table to determine the kind of issue that you're dealing with.
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Let's assume that you want to troubleshoot issues that occur when users try to join a Skype for Business Online (formerly Lync Online) meeting by using Lync 2010, Lync 2013, the Lync for Windows Store app, or Lync for Mac 2011. If you are a government, commercial, or enterprise user, please contact the enterprise Disability Answer Desk.Thank you. Please go to the Microsoft Disability Answer Desk site to find out the contact details for your region. The Disability Answer Desk support team is trained in using many popular assistive technologies and can offer assistance in English, Spanish, French, and American Sign Language. If you have a disability or questions related to accessibility, please contact the Microsoft Disability Answer Desk for technical assistance. Microsoft wants to provide the best possible experience for all our customers.
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Learn how to navigate Skype for Business Technical support for customers with disabilities Keyboard shortcuts for Skype for Businessīasic tasks using a screen reader with Skype for Business Use a screen reader to schedule a Skype Meeting Broadcast
You hear: "Password, editing text." Type your password, and then press Enter. Press the Tab key until you hear: "Sign-in address, editing." Type your user name, and press Enter. If you're not signed in, the Skype for Business sign-in window opens. If Skype for Business is already running and you're signed in, the focus moves to the event's broadcast page where you can watch and manage the Skype Meeting Broadcast. Press the Tab key until you hear "Sign in as an event team member button," and then press Enter. Join an anonymous Skype Meeting Broadcast You hear: "Password, editing." Type your password, and then press Enter.Īs an event team member, you can act as a presenter or speaker, and manage the meeting sources (PowerPoint, audio, and video) and the broadcast controls. Type the user name you want to use, and then press Enter. Note: If you don't hear your user name, press the Tab key until you hear "Use another account, link" and then press Enter. Press the Tab key until you hear your user name, and then press Enter. The Skype Meetings sign-in page opens in your default browser. While reading the invitation message, press the Tab key until you hear "Join the meeting, selected, link," and then press Enter. The focus moves to the event's broadcast page. Press the Tab key until you hear "Joint the event button," and then press Enter. The Skype Meeting Broadcast page opens in your default browser. While reading the invitation message, press Shift+Tab until you hear "Join the meeting, selected, link," and then press Enter. Join a Skype Meeting Broadcast as an event team memberĪs an attendee, you can watch an event online but you can't act as a presenter or speaker. Join a Skype Meeting Broadcast as an attendee
Some navigation and gestures might be different for a Windows phone or tablet. This topic assumes you are using this app with a PC. To learn more about using Narrator, go to Complete guide to Narrator. This topic assumes that you are using the built-in Windows screen reader, Narrator. To learn how you can get new features faster, join the Office Insider program.įor keyboard shortcuts, go to Keyboard shortcuts for Skype for Business.
New Microsoft 365 features are released gradually to Microsoft 365 subscribers, so your app might not have these features yet.
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